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Executive Search Consultants

Inside Sales Representative

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Chicago, IL
$70,000 - $70,000
Job Type
Direct Hire
Aug 11, 2017
Job ID
Job Description
Job Title    
Inside Sales Representative Sales Operations  
  Manager Title  
  Regional Sales Director
Exempt  x  Non-exempt
Position Purpose or Objective
The primary responsibility of the Inside Sales Representative is the development and management of a designated territory with the goal of maximizing sales and providing exceptional customer service for our Client's portfolio of products. The successful candidate will work synergistically with the existing sales force and be responsible for building the business within a given territory targeting physicians, hospitals, VA and ambulatory care centers/private clinics, corporate owned clinics, specialty pharmacy in the Orthopedic, Rheumatology and Sports Medicine community by performing the following duties.
Major Areas of Responsibility
  • Responsible for overall telephone sales transactional activities for our client's product portfolio within their assigned territory, coverage of vacant territories and ensure multi-level relationships
Primary Objectives
  • To meet or exceed product sales target and revenue growth for the assigned territory
  • The timely completion of territory sales plans
  • Update and maintain HCP’s and Accounts information for their assigned territory
  • Provide exceptional customer service
Specific Job Responsibilities
Overall Inside Sales Support:
  • Required to cover telesales territories, territories that are vacant, and territories that have representatives on leave of absence
  • Core sales activities to include: cold calling, prospecting, market research, building relationships, networking, lead generation and lead follow-up
  • Reports to Sales Operations and be aligned to a territory that resides in one of 2 time zones – Eastern/Central and Central/Mountain/West
  • Serve as an Account Manager to ensure the highest quality of delivery to Our client’s clients. Responsibilities include: qualifying orders, client follow-up, and conducting client QC calls
  • Secure and grow existing buy and bill accounts to meet business goals while developing a pipeline of new accounts to build the business
  • Knowledge of J code reimbursement issues related to product(s) and offers effective solutions and suggestions to providers
  • Create customer relationships, establish and maintain product market leadership and achieves long and short term sales objectives by providing solutions
  • Achieve daily sales call activity/client deliverables by gaining access to decision makers and influencing purchasing decisions
  • Utilize strong interpersonal skills to establish relationships that allow for directed probing to uncover the customer’s needs
  • Develop solutions within the company framework that meet these needs
  • Review sales data and determine where there may be new opportunities to increases business
  • Demonstrate Our client key attributes
  • Possess advanced knowledge and understanding of healthcare industry, all assigned products, disease states, treatment regimens and competitor products, therapeutic and institutional trends
  • Provide assistance to accounts in placing orders and/or sending marketing materials to their offices to help boost sales
  • Utilize the CRM/SFA tool to enter call activity and customer information and create and manage sales pipeline reports for your assigned territory
Required Knowledge, Skills and Abilities
  • Must be able to communicate effectively whether in person, on the telephone, or through correspondence
  • Ability to enter data accurately
  • Ability to handle multiple tasks well and work in a fast paced environment with strong sense of urgency 
  • Ability to facilitate resolution of client issues
  • Must be able to collaborate well in a team environment
  • Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy
  • Excellent interpersonal skills and ability to establish and maintain effective working relationships with both internal and external stakeholders
  • Experience developing and creating formal presentations; advanced presentation skills, intermediate computer skills
  • Excellent verbal and written communication skills
  • Self-directed able to take initiative, contribute new ideas and gain new business
Education and Experience
  • 2-5+ years of Inside Sales experience
  • BA/BS degree is preferred
  • At least 3 years inside sales experience, preferably in the Life Sciences Industry (Medical Device, Biotech, Pharma)
Physical Demands
  • While performing the duties of the job the employee is required to routinely use a computer and telephone